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Bernadette A. Gratton

IT Expert Witness | ERP Implementation & Service Recovery | Enterprise Technology Strategy

Dallas, TX30 years+ years experience
ERP Implementation and Service Recovery Expert Witness

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Professional Summary

Bernadette A. Gratton is an IT expert specializing in ERP implementation disputes, technology service recovery, and failed implementation analysis. With a career spanning enterprise technology strategy, risk management, and IT governance, she brings a strategic advisory framework to litigation work. Her work centers on investigating ERP implementation failures, assessing IT governance and controls, and evaluating whether vendor performance met contractual obligations.

Ms. Gratton has been retained in numerous expert witness and consulting engagements across the United States, involving ERP implementation failures, technology service delivery disputes, and IT governance deficiencies. Her Executive MBA from Southern Methodist University, along with certifications such as Prosci® Certified Change Practitioner and MIT credentials in AI Strategy and Medical Technology Innovation, reinforce her ability to deliver objective, defensible analyses. She is regularly engaged by both plaintiff and defense counsel to provide clear, independent determinations of standard of care in disputes involving enterprise technology projects.

Expert Intelligence

AI-Generated AnalysisBased on public information

Best Descriptor

Bernadette Gratton specializes in recovering failed ERP implementations and providing expert witness services in enterprise technology disputes.

Best Use Cases

  • 1Expert witness in ERP implementation disputes
  • 2Consulting on technology service recovery
  • 3Assessing IT governance and controls deficiencies

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Education

  • A.S., Software Development, Champlain College

  • MIT Certificate: Artificial Intelligence — Implications for Business Strategy (Dec 2023)

  • MIT Certificate: Innovation in Medical Technology (Mar 2022)

  • Executive MBA

    Southern Methodist University (SMU)

  • Data Processing / Information Systems, A.S.

    Champlain College

Licenses

  • Prosci® Certified Change Practitioner (Nov 2024)
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